Full-Service Ecommerce Agency with 400+ Experts Scaling Brands Globally
When Kira & Kai, a sustainable baby products brand based out of Oregon, decided to expand their Amazon presence globally, they faced a complex challenge. With strong domestic performance but stagnant international growth, they knew it wasn’t just about listing products—it was about creating a brand that speaks to diverse audiences, navigating Amazon compliance, and unlocking new fulfillment opportunities. That’s when they partnered with SpectrumBPO Ecommerce Growth Agency in Richardson, a full service ecommerce agency with over 400 in-house experts.
The Challenge: Expanding Beyond Borders
Kira & Kai had already seen success in the U.S. Amazon marketplace, but lacked the internal capacity to scale effectively across Canada, the UK, and the UAE. They were juggling compliance issues, inconsistent branding, delayed reimbursements, and poor visibility on international Amazon storefronts. Their small in-house team couldn't handle the scope of expansion without serious risk.
The Solution: Expertise-Powered Global Expansion
SpectrumBPO’s global ecommerce team stepped in with a 360-degree strategy, tailored around real data and regional insight. The onboarding began with a full audit of Kira & Kai’s product listings, FBA reimbursement history, keyword performance, and branding guidelines.
Listing Optimization & SEO:Amazon SEO experts rewrote and restructured listings using localized keywords, A+ Content design, and audience behavior analysis—ensuring content relevance across different Amazon marketplaces.
Compliance & Branding Alignment:Their Amazon consultants helped Kira & Kai stay fully compliant by aligning every visual and textual element with Amazon Brand Guidelines, avoiding penalties and elevating brand credibility.
Marketplace Management:From international keyword strategy to account health monitoring, SpectrumBPO’s multi-channel team managed Kira & Kai’s complete presence on Amazon. Their specialists worked across time zones, ensuring customer service SLAs were met and promotions launched in sync with regional holidays.
The Results: Measurable Impact in 90 Days
In just three months, Kira & Kai saw a 64% increase in international sales, a 91% reimbursement recovery rate, and a 30% lift in listing conversion rates across Amazon UK and CA. With SpectrumBPO’s centralized project coordination and strategic vision, the brand was not only visible—but thriving—in new markets.
Financial Recovery:SpectrumBPO’s FBA specialists also conducted a thorough financial audit and successfully recovered thousands of dollars in unclaimed reimbursements through their fba reimbursement services, restoring lost revenue and boosting margins.
Why SpectrumBPO?
What sets SpectrumBPO apart is more than just their impressive team size—it’s their ability to turn complexity into clarity. As a full service ecommerce agency, their 400+ experts span departments like SEO, creative design, brand compliance, FBA logistics, and international expansion, all under one roof.
Whether you're a growing seller struggling with international scaling or a mid-size brand trying to streamline operations, SpectrumBPO delivers actionable strategy with proven execution.
Ready to scale your ecommerce brand across the globe? SpectrumBPO in Richardson, Texas, has the expertise, experience, and team to make it happen—efficiently, compliantly, and profitably.
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